Bhartiyam Mart logo

Terms of Use

Welcome to Bhartiyam, a proud brand of Kamna Mart Private Limited ('Company', 'we', 'our', 'us'). By accessing or using our website, mobile application, or services (collectively, the 'Platform'), you agree to be bound by these Terms of Use ('Terms'). If you don't agree, please do not use our Platform.

Bhartiyam offers a 30-minute return and exchange service for all products.

A standard 'Term & Conditions' return policy will be applicable for other issues which states that products are non-returnable unless they are:

1. Eligibility:

You must be at least 18 years old or accessing under the supervision of a legal guardian. You agree to provide accurate and complete information while creating an account or placing orders.

2. Account & Responsibilities:

  • You are responsible for maintaining the confidentiality of your login details.
  • Any activity under your account will be deemed as your responsibility.
  • Misuse, fraudulent activity, or breach of these 'Terms' may result in suspension or termination of your account.

3. Products & Services:

  • All products and services listed are subject to availability.
  • Prices, offers, and product descriptions may change without prior notice.
  • We reserve the right to limit quantities of certain items purchased.

4. Orders & Payments:

  • By placing an order, you agree to provide accurate information and authorize us to charge the selected payment method.
  • Payment methods include credit/debit cards, UPI, net banking, cash on delivery (COD) (where available), and other options displayed at checkout.
  • Orders may be canceled or refused at our discretion due to pricing errors, stock unavailability, or fraudulent activity.

5. Delivery & Shipping:

  • We strive to deliver products within the estimated timelines. However, delays may occur due to logistics or any unforeseen circumstances.
  • Shipping charges (if any) will be displayed at checkout.
  • Risk of loss passes to you once the product is delivered.

6. Returns & Refunds:

  • Our 'Return & Exchange Policy' governs all returns, replacements, and refunds.
  • Products must be returned in original condition, unused, and with tags/packaging intact.

7. Acceptable Use:

You agree 'not to':

  • Use the Platform for unlawful purposes.
  • Distribute viruses, spam, or harmful content.
  • Resell, duplicate, or exploit the Platform for unauthorized purposes.

7. Acceptable Use:

You agree 'not to':

  • Use the Platform for unlawful purposes.
  • Distribute viruses, spam, or harmful content.
  • Resell, duplicate, or exploit the Platform for unauthorized purposes.

8. Intellectual Property:

  • All content, including logos, designs, text, graphics, and software, is the property of Bhartiyam or its licensors.
  • You may not reproduce, copy, or use our intellectual property without written consent.

9. Limitation of Liability:

  • Bhartiyam will not be liable for indirect, incidental, or consequential damages arising out of your use of the Platform.
  • Our total liability shall not exceed the value of the product purchased.

10. Privacy Policy:

Your use of the Platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

11. Changes to Terms:

We may update these Terms from time to time. Continued use of the Platform after updates constitutes acceptance of the revised Terms.

12. Governing Law & Jurisdiction:

  • These Terms are as per the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of \[Insert City, e.g., Lucknow/Delhi].

13. Contact Us:

Please feel free to contact us for any queries, feedback, or complaints:

'Bhartiyam – Kamna Mart Private Limited'

Email: support@bhartiyam.in